As Australian business leaders take stock of a challenging 12 months and seek new avenues for growth, the value of a customer-first approach recommends itself powerfully. However, knowing which pathway will ultimately lead to success often stands in the way.
For some businesses, the answer will lie in undertaking a complete reset of the go-to-market model, or advancing existing capabilities towards maturity; whereas for others the opportunity may be in simplifying operational complexity, or getting more value from customer technology platforms. No matter what your strategic priorities are, or the most appropriate pathway for reaching them, the goal remains the same – to drive customer-centric growth.
We’re delighted to invite you to the 2020 edition of Blackdot’s executive breakfast series, designed to help leaders navigate their best path. With 12 all-new thought leadership breakouts and 6 case studies from senior practitioners, our unique event format allows you to create a personalised agenda so you can derive the most benefit for your organisation.