Supporting Leaders
Through COVID-19
The global pandemic has caught many organisations by surprise – disrupting their customer experience, and highlighting a combination of demand, supply and operational challenges.
Blackdot is committed to supporting leaders to navigate these uncertain times, through a series of actionable insights for enduring the pandemic and setting-up for growth beyond.
There are three phases of activity that each business must go through, to anticipate the market downturn and bounce back. Organisations need to respond; keep employees safe and the business running, reconfigure; survive the downturn and position the business for the rebound; where enterprises look to accelerate growth.
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Reconfigure

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Creating value through omni-channel engagement
The recent disruption caused by COVID-19 has irreversibly accelerated the need for change within the Health Science sector. With physical sales resources being sidelined and face-to-face access constrained – implementing a seamless and personalised digital engagement model as become mission critical.

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Empowering Sales Managers to Respond to COVID-19
The pandemic has fundamentally changed the world that we operate in; sales teams need effective managers to steer the ship through stormy waters with a focus on customer-centricity and individual wellbeing.

Webinar Event
Setting up for growth beyond the pandemic
This virtual session dives into the the impact of COVID-19 depending on industry and omni-channely maturity – and the key shifts you must make to successfuly set your business up for the future.
Respond

The world is in the midst of a health crisis – the scale of which we have never before been exposed to in our lifetime. Here at Blackdot, it is important for us to be proactive and have a plan of action to ensure that the immediate needs of our clients, employees and the greater community are being met.
Ask an Expert
We understand that each organisation will be impacted differently by the current circumstances – if you have any specific questions, we’re here to help.
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